Golf Cart Dealer Website Financing Application | Cart Launch

The Golf Cart Dealer Website Financing Application: What the Financing Button Should Do

A golf cart dealer website financing application should do three things: tell the buyer she can pay monthly here, start a conversation about the exact cart she was looking at, and get her name and phone to a salesperson in minutes. If your button does not do all three, it is costing you deals you never hear about.

Most financing buttons do none of them.

Why is the financing button the most-tapped and most-broken button on a dealer site?

Because a buyer taps it when she is closest to buying, and nobody at the dealership has tapped it since the site went live.

Sunday, 9:15 p.m. She is on the couch with her phone, eleven minutes into your site, looking at a lifted four-seater at $9,400. She has looked at the photos twice. She wants it. Two questions left: can I pay monthly, and what happens if I tap this.

She taps “Financing.”

On most golf cart dealer sites, here is what happens. A PDF opens sideways. Or a page says “Financing available! Call us during business hours.” Or a form with twenty fields that has no idea which cart she was on. Or nothing, because the button points at a page somebody deleted two years ago.

She closes the tab. Monday morning you have no missed call, no email, no form. She went to the dealer across the county line whose button worked, before you opened. Every other way a buyer leaves quietly is in why golf cart buyers are not contacting your dealership. This is the biggest one.

What should a golf cart dealer website financing application do when a buyer taps it?

Give her a short form, on her phone, that already knows which cart she wants, and tell her exactly what happens next. That is the standard. Measure your button against it.

Short. Her name, her phone, the cart, and the best time to call. Four things. Everything else happens on the phone with a salesperson. A buyer on a couch at 9:15 p.m. will give you four things. She will not give you twenty.

On her phone. One column, big tap targets. No sideways PDF, no “download and print.” If the form does not work on her phone, the form does not exist.

Tied to the cart. The form says “Lifted four-seater, $9,400” at the top, filled in for her, because she tapped from that cart’s page. A buyer who has to type “the blue one with the back seat” into a notes box is doing your job.

A clear next step. After she taps submit, the page tells her the truth: “A salesperson will call you at the time you picked. If it is after hours, you will hear from us first thing.” Not “Thank you for your submission.” She just handed a stranger her phone number over a nine-thousand-dollar cart. Tell her what she bought with it.

“Call us during business hours” fails all four.

What are the three jobs of the financing button?

Every financing button has three jobs. If it does two, it is broken.

Job one: answer “can I finance a cart here?” The buyer does not know. Half the dealers she has looked at do not say. A button that reads “Apply for financing on this cart” answers it before she asks, and that alone keeps her on the page.

Job two: start the conversation on a specific cart. Not “financing in general.” This cart, the four-seater at $9,400. When the application names the cart, the salesperson who calls Monday opens with “You were looking at the lifted four-seater.” That is a different phone call from “So, what were you interested in?”

Job three: get her name and phone to a salesperson fast. Not to an inbox. Not to a spreadsheet the office exports on Fridays. To a person who sells carts, on his phone, the moment it lands. An application is the strongest buying signal a website can produce. Treat it like a buyer at the counter with her wallet out.

Where does the financing button belong on a golf cart dealer website?

On every cart page, next to the price. Not only in the top menu.

Here is the mistake. The dealer puts “Financing” in the main navigation next to “About” and “Contact” and thinks the job is done. But the buyer is not up in the menu. She is halfway down a cart page, looking at the price and the photos, deciding right there. If the button is not right there, she has to scroll up, hunt through a menu, and land on a page that has nothing to do with the cart she was just on.

Most will not.

The button belongs under the price, on every cart. A buyer on a six-seater at $14,500 sees it in the same spot a buyer on a used two-seater at $6,200 sees it. Keep the menu link for the buyer who asks about financing before she picks a cart. But the menu link is the backup.

Same rule for ads. A standalone financing page has no cart on it. Point the ad at a unit’s page instead; why that converts is in golf cart dealer landing page. What else belongs on a site built to sell carts is in golf cart dealership website.

Why does “call for price” kill the online credit application?

Because a buyer who cannot see the price will not fill out an application for it.

Look at what you are asking. “Call for price” says: we will not tell you what this costs. “Apply for financing” says: give us your name and number. She has to hand over her information to find out whether she can afford to ask. Nobody does that on a Sunday night. She goes to the dealer who shows the number.

The two buttons fight each other. An online credit application on a golf cart dealer site only works when the price is on the page, in text, next to the button. Then her question is simple: can I pay monthly on this cart at this price. That is a question she will fill out a form to get answered.

Hidden prices are near the top of golf cart dealer website mistakes. Hide the price and the financing button does nothing. Fix the price first.

What happens after a buyer submits a financing application?

A salesperson calls her. Fast. That is the whole answer, and it is where most dealerships lose the deal they just won.

Who sees it. A specific salesperson, on his phone, the moment it arrives. If applications go to an info@ inbox, the first person who sees it is nobody on Sunday and the office manager around ten on Monday.

How fast. Five minutes during the day. Not “same day.” Five minutes. She is still holding her phone and still looking at the cart. Ten minutes later she is on another dealer’s four-seater.

After hours. She submitted at 9:15 p.m. Nobody calls at 9:20, and that is fine, as long as the page told her so and somebody calls at 8:31 the next morning. Not 10:45. Not “when Jake gets in.” First salesperson in the door, first call of the day.

What the call says. “Hi, this is Jake. You applied last night on the lifted four-seater, the $9,400 one. Got two minutes?” The cart, the price, the reason for calling. The rest of that call is in the golf cart dealer sales script. What to do when she does not pick up is in golf cart lead follow-up.

What can a dealer count from the financing button?

Two numbers, every Friday, and both are easy.

Applications that name a cart. Not “financing inquiries.” Applications that say which unit. If ten came in and seven named a cart, the button is doing job two. If one did, the form is not tied to the cart page and every call starts blind.

Calls that follow, and how fast. For every application, when it came in and when a salesperson called. Write both down. If applications land at 9:15 p.m. and calls go out at 10:40 the next morning, that is a two-hour hole another dealer is filling.

Applications up and calls slow: a follow-up problem, not a website problem. Calls fast and applications low: look at the button. Is it on every cart page, is the price showing, does it work on a phone. A quick way to check it along with the rest of the site is the golf cart dealer website audit.

What should never go on the financing page?

Two things. Both are common, and both cost you the buyer’s trust the moment she reads them.

A number you cannot stand behind. A made-up monthly payment on the cart page. A figure somebody typed in two years ago and never touched. The buyer takes it as a promise. When the conversation with a salesperson does not match it, she does not think “the website was out of date.” She thinks the dealership lied, and she leaves. If you do not have a number you can stand behind for that cart, that day, leave it off.

A promise about approval. “Everyone approved.” “Nobody turned away.” Do not write it. You cannot keep it, and the buyer who believes it and then hears something different tells every neighbor in the community. The button starts a conversation. It does not make promises the salesperson has to walk back.

Keep the page plain. Which cart, the price, a short form, what happens next. She does not need to be talked into applying. She was already there.

What should a dealer fix first?

In this order. Do not skip ahead.

  1. Tap the button on your phone. Tonight, on three cart pages. If it opens a PDF, a dead page or a desktop-only form, this is the first fix.
  2. Put the price on the cart page. In text, next to the button. Take out the trap.
  3. Put the button on every cart page. Under the price, same spot on every unit.
  4. Tie the form to the cart. The cart’s name and price fill in when she taps from that page. If your form cannot do that, add one required field, “Which cart?”, with a list of what is on the lot.
  5. Cut the form to four things. Name, phone, the cart, best time to call.
  6. Route it to a salesperson’s phone. One person, the moment it lands, with a backup for his day off.
  7. Fix the thank-you page. Say who is calling and when, including after hours.
  8. Set the five-minute standard. Write it on the wall. Track it on Fridays.

Do the first three this week and you have a better financing button than most sites in your state. If the site cannot do steps three and four at all, because every cart lives on one long page with no page of its own, that is a site problem, and it is the argument in golf cart inventory website.

Where does the financing conversation go after the click?

Into the sales process. Off the website. Dealers get this backwards.

The website’s job ends when the buyer’s name, phone and cart reach a salesperson. The website does not sell the cart. It does not answer her real questions about paying monthly. It does not close. It hands a warm buyer, attached to a specific unit, to a person who can do all three.

From there it is the same golf cart sales process as a walk-in, except the salesperson knows more. Which cart. The price she saw. That she filled out a form on a Sunday night. That is a better start than a couple wandering onto the lot on Saturday.

The programs themselves, what the dealership offers and how the team talks about them on the floor, have their own post: golf cart dealer financing and warranty. This post is only about the button. Get the button right and that conversation happens a lot more often.

Where does Cart Launch fit?

We build the online showroom the button lives on. Your team makes the calls.

Every cart on your lot gets its own page: real photos, a real price in text, the details, and a way for the buyer to reach out about that exact unit. That is the point of golf cart dealer websites built for selling instead of describing. Your team updates inventory from a phone, so the page she sees on Sunday night is a cart you actually have. And you see which carts got looked at and who reached out, so the salesperson who calls Monday already knows it was the lifted four-seater.

We do not follow up your leads or call your buyers. The five-minute standard is your team’s to keep.

That is what happened in the 72 golf carts in 45 days case study: 24 carts a month to 72 in 45 days, in winter, with site conversion going from 0.17% to 1.1%. The buyers who were already looking finally had a way to reach out, and a team that answered.

Between the owners there is 14+ years operating in 8-figure golf cart dealerships, and we have tapped a lot of financing buttons that do not work. If you want us to tap yours and tell you what a buyer sees, book a call. You keep the findings either way.

FAQ

Questions Dealers Ask About the Golf Cart Dealer Website Financing Application

Straight answers to the things you’re probably wondering before we talk.

What should a golf cart dealer website financing application look like?

A short form on the cart’s own page, under the price, that already knows which cart she tapped from. Four things: name, phone, the cart, and the best time to call. It works on a phone, and the thank-you page says who calls and when.

Should the financing button be in the menu or on the cart page?

Both, but the cart page is the one that matters. The buyer decides while she is looking at the price and the photos, not while she is reading your menu. Put it under the price on every unit and keep the menu link as the backup.

Can a dealer show “call for price” and still take online credit applications?

Not with any real result. A buyer who cannot see the price will not hand over her name and number to find out whether she can afford to ask. Put the price on the cart page in text, next to the button.

How fast should a dealership call a buyer who submits a financing application?

Five minutes during the day, while she is still holding her phone and looking at the cart. After hours, the first call of the next morning, before the lot opens. The thank-you page should have told her to expect it.

What should a dealer never put on the financing page?

A number you cannot stand behind and a promise about approval. A stale monthly figure reads as a lie when the conversation does not match it, and “everyone approved” is a promise the salesperson has to walk back. Keep the page plain.

Does Cart Launch take financing applications for dealers?

No. Cart Launch builds the online showroom where every cart has its own page with a real price and a way to reach out about that unit, kept current from a phone by your team. The dealer sees who reached out and about which cart. Your salespeople make the calls.

The financing button is the last thing a serious buyer taps before she decides. Tap it yourself tonight, on your phone, on three cart pages. If you would not fill it out, neither will she.

Keep reading

See what we see

See What It Would Take To Grow Your Dealership More Predictably.

Tell us a little about your dealership and we’ll audit your online sales process — how buyers find you, what they see, and what happens after they reach out — then walk you through where the biggest opportunities are and how we believe Cart Launch could help.